Certified Dealership Expectations
Today's cars have more stringent maintenance needs and specialized routines for service which often aren't available to people who aren't certified as properly trained technicians for the specific make of vehicle, and Volkswagen models use specialty parts fitted for optimum safety and performance. A mistake as simple as using the wrong fluid in the power steering or braking systems, and especially in the transmission or differential can significantly shorten the life of the car.
Our Expert Technicians
When an authorized Volkswagen dealer conducts a repair or regular maintenance routine, the technician is trained on the proper way to perform the service according to how the engineer designed the car. Whether it's knowledge of how to access certain parts or if it's knowing what might cause a problem that's different from what causes similar symptoms in other vehicles, the technician is aware of how to approach the job. They will be aware of any recalls or warranty information which can apply and mean less money out of your pocket. They also keep a detailed record of the service provided to protect you against problems down the road or to help maintain the vehicle's value should you decide to sell the car at some point in the future.
Genuine OEM Parts
An authorized dealer doesn't just follow recommended procedures, they also use genuine OEM parts that meet the vehicle's needs. A generic part might work to keep the car running, but the proper part will assure the car continues to perform as intended. Such a concept applies to power and handling, safety features, gas mileage, and emissions requirements. Replacing a part with the generic version might save money in the short term, but inevitably leads to more problems later which might only require replacing the part again, or it might cause more damage to the surrounding systems.
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